Terms and Conditions for "Carts"

Terms and Conditions for "Carts"
AppEffective Date: 28/10/2024

Please read these terms and conditions carefully before using the "Carts" app (hereinafter referred to as "the App"). By using the App, you agree to be bound by these terms. If you do not agree with any of these terms, please do not use the App.

  1. Description of Service
    • The "Carts" App provides users with the ability to browse, purchase products, and utilize services online. Services offered through the App include details of services such as product sales, booking, subscriptions, or additional features.
  2. Acceptance of Terms
    • By using the App, you acknowledge that you have read, understood, and agree to be legally bound by these terms and conditions.
  3. Account Creation and Security
    • Account Creation: Users must provide accurate information when creating an account, including full name, email address, and contact details.
    • Account Security: Users are responsible for maintaining the confidentiality of their login information and are fully responsible for any activities conducted through their accounts.
    • Account Closure: The App reserves the right to suspend or terminate accounts suspected of violating these terms or engaging in unlawful or harmful activities.
  4. Pricing, Payment, and Refund Policy
    • Pricing:
      • All prices are displayed in the local currency and may or may not include taxes as per the App’s policy. Prices are subject to change at any time without prior notice.
      • Upon completing a purchase, the price shown at checkout will be charged, regardless of any later changes.
    • Available Payment Methods:
      • Credit Cards: Users can pay with credit cards such as Visa, Mastercard, or other supported options. All payment information is secured with advanced security protocols to ensure confidentiality and transaction safety.
      • Cash on Delivery: Users can choose to pay in cash upon receiving their order. Additional fees may apply for this option depending on the region or product type.
      • Apple Pay: The App provides an option to pay with Apple Pay, a fast and secure payment method. Transactions made with Apple Pay are subject to Apple’s terms and conditions.
    • Cancellation and Refund Policy:
      • Cancellation: Orders may be canceled according to the specific terms for each product or service, depending on the product type and processing stage.
      • Refunds: Refunds are issued per the App’s policy, and funds will be returned to the original payment method used. For instance, refunds will be credited back to the credit card, Apple Pay account, or given in cash if paid on delivery.
    • Payment Confirmation:
      • After a successful payment, a confirmation email or notification will be sent to the user containing the order details and the amount paid.
      • In the event of any payment issues or delays in processing, users are encouraged to contact customer support for assistance.
  5. Shipping Policy: For more information on shipping and delivery, please note the following:
    • Booking Date and Time: During checkout, you will be able to select your preferred area, date, and time for catering delivery. The delivery time will be displayed based on your selections, ensuring that it aligns with vendor availability.
    • Delivery Times: The estimated delivery time will show according to the area you choose and the date and time selected for your catering service. We recommend booking at least [insert recommended number of days] in advance to secure your preferred slot.
    • Shipping Fees: Shipping costs will be calculated at checkout based on the delivery location and selected shipping method.
    • Delivery Delays: While we strive for timely delivery, unforeseen circumstances may cause delays. We will notify you of any significant delays affecting your order.
  6. Acceptable Use
    • Permitted Activities: The App is intended for lawful purposes only, and users must comply with all applicable laws.
    • Prohibited Activities: Any illegal or harmful use of the App is prohibited, including attempts to manipulate the system, fraud, deception, or unauthorized access to other users’ accounts.
    • Consequences: The App may take legal action or suspend accounts of users who violate these terms.
  7. Privacy and Data Protection
    • Information Collection: The App collects personal information such as name, email, and address to improve services. This information is processed in accordance with the Privacy Policy.
    • Data Usage: The information is used to provide services, enhance user experience, and process orders. The App will not sell or share information with third parties without user consent, except as required by law.
    • Privacy Policy: For more information about how personal data is collected and used, please contact our support team at info@cartqa.com.
  8. Intellectual Property Rights
    • Ownership: The App and its content (texts, images, logos, software) are owned by the App or its licensors.
    • Prohibited Use: Users may not copy, reproduce, distribute, or use any content from the App for commercial or personal purposes without explicit permission.
    • Trademarks: All trademarks and logos used are the property of the App or licensed to it, and any unauthorized use is considered infringement.
  9. Disclaimer of Liability
    • Service Availability: The App and services are provided "as is," without any warranties, express or implied, regarding accuracy, completeness, or reliability.
    • Limitation of Liability: The App is not liable for any indirect, incidental, or special damages that may arise from the use or inability to use the App.
    • Errors in Information: Although efforts are made to ensure accuracy, errors in information or pricing may occur. The App reserves the right to correct errors and modify content without prior notice.
  10. Modifications to Terms and Conditions
    • Right to Modify: The App reserves the right to modify these terms and conditions at any time.
    • Notification of Changes: Users will be notified of any changes through in-app notifications. Continued use of the App after modifications constitutes acceptance of the revised terms.
  11. Dispute Resolution
    • Communication for Disputes: If any dispute arises regarding the service, please contact customer support to resolve the issue amicably.
    • Alternative Dispute Resolution: If a resolution cannot be reached, users may resort to arbitration or legal action as per the applicable laws in the State Of Qatar.
  12. Contact Us
    • For any inquiries regarding these terms and conditions, please contact our support team at info@cartqa.com or through the "Contact Us" section in the App.